Effective Date: October 7, 2025
Digi Consultants Ltd
Office 3113, 321-323 High Road, Chadwell Heath, Romford, England, RM6 6AX
Email: office@digiconsultants.co.uk
Phone: (+44) 020 3930 9499
1.0 About Us
Welcome to Digi Consultants, your trusted partner in transforming business ideas into reality. Based in the heart of the UK, we are a dynamic and forward-thinking consultancy committed to empowering startups, small and medium enterprises (SMEs), and ambitious entrepreneurs. Our mission is simple: to provide end-to-end solutions that not only simplify the complexities of business but also fuel growth, innovation, and long-term success.
At Digi Consultants, we understand that every business is unique. That’s why we combine expertise, technology, and personalized guidance to deliver services tailored specifically to your goals. Whether you’re setting up your first company, managing your finances, or building a strong online presence, we are here to guide you at every step.
Our team of young, passionate, and highly skilled professionals brings a wealth of experience in accounting, taxation, business advisory, company formation, and digital solutions. We don’t just offer services; we create partnerships. With our proactive approach, cutting-edge tools, and commitment to excellence, we ensure that your business operations are streamlined, compliant, and future-ready.
Why Choose Digi Consultants?
- Comprehensive Services: From accounting and tax management to website development and SEO, we provide all the tools you need under one roof.
- Tailored Solutions: We customize our services to match your business size, industry, and unique objectives.
- Reliability & Trust: Our clients rely on us for transparent, timely, and result-oriented solutions.
- Innovation-Driven Approach: We leverage modern technology and industry best practices to give your business a competitive edge.
At Digi Consultants, we don’t just help businesses survive—we help them thrive. Join us, and let’s build a successful, sustainable, and profitable future together.
2.0 Personal Information We Collect
Safeguarding your personal information is our top priority. We only collect the data necessary to provide our services and fulfil our contractual obligations. This helps us understand your needs, deliver personalized solutions, and maintain smooth communication.
Types of Information We Collect
We collect personal information that is necessary to provide our services and fulfil our contractual obligations. This includes personal identification information such as your name, date of birth, gender, email address, phone number, contact preferences, and home or business address. We also collect business and financial information, including company name, registration number, business structure, accounting records, invoices, financial statements, and tax identification numbers or related documents. Additionally, we may process account and service details, such as the services you request, records of communication with our team, and login credentials or account information for digital services. Finally, we may gather technical and online information, including IP address, browser type, device information, and website usage data collected via cookies and other tracking tools.
We collect this information in several ways: directly from you when you fill out forms, make inquiries, or register for our services; automatically through our website, cookies, and tracking tools; and from third parties when authorized or required for regulatory compliance. The information is collected primarily because of our contractual obligations, allowing us to provide and manage accounting, business, and web services efficiently, maintain accurate financial and service records, communicate updates, reports, and support information, and ensure compliance with UK tax, financial, and legal regulations. We handle your data responsibly, securely, and only for the purposes necessary to serve you.
3.0 How We Use Personal Information
At Digi Consultants, we use the personal data we hold about you to provide efficient, secure, and personalized services. This includes:
- Delivering Services: To manage your accounting, business advisory, company formation, and web development services.
- Communication: To respond to inquiries, provide updates, and offer support related to our services.
- Legal & Regulatory Compliance: To meet obligations under UK tax, financial, and business laws.
- Payment & Billing: To process invoices, payments, and related financial transactions.
- Improving Our Services: To analyze usage patterns, enhance our website, and tailor our services to your needs.
- Security & Fraud Prevention: To protect against unauthorized access, misuse, or fraud.
We ensure that your data is only used for legitimate purposes and handled with the highest standards of security and confidentiality.
4.0 How We Share Personal Information
At Digi Consultants, your personal data is treated with the utmost care. We do not sell or rent your information to third parties. However, there are situations where sharing is necessary to provide our services or comply with legal obligations.
Situations in Which We May Share Your Data
- Service Providers & Partners
- Trusted third-party providers who help us deliver services, such as payment processors, website hosting, IT support, and analytics providers.
- These partners are contractually obligated to handle your data securely and only for specified purposes.
- Legal & Regulatory Authorities
- When required by law, regulation, or legal proceedings.
- To protect our rights, property, or the safety of our clients and staff.
- Business Transfers
- In the event of a merger, acquisition, or sale of company assets, your personal data may be transferred to the relevant party under strict confidentiality agreements.
- With Your Consent
- When you explicitly authorize us to share your information with specific third parties for a particular purpose.
We ensure that any sharing of your personal information is limited, secure, and fully compliant with UK data protection laws, and we only share what is necessary for the intended purpose.
5.0 Data Security, Retention & Complaints
Data Security
At Digi Consultants, protecting your personal data is our top priority. We implement strict technical and organizational measures to prevent unauthorized access, alteration, disclosure, or destruction of your information. These measures include:
- Secure servers and encryption for sensitive data
- Regular security assessments and software updates
- Restricted access to personal data only for authorized personnel
Data Retention
We retain your personal information only for as long as necessary to provide our services, comply with contractual and legal obligations, or resolve disputes. Once the data is no longer required, it is securely deleted or anonymized.
Complaints Regarding Website Content/ How to Exercise Your Rights
If you find any content on our website that you believe is incorrect, misleading, or inappropriate or to exercise any of these rights, please contact us at:
please contact us immediately at:
- Email: office@digiconsultants.co.uk
- Phone: (+44) 020 3930 9499
We will investigate all complaints and request promptly and take appropriate action to correct or remove any content if required.
6.0 Your Rights
Under the UK GDPR and Data Protection Act 2018, you have several rights regarding your personal information held by Digi Consultants. These rights help you control how your data is collected, used, and stored.
Your Rights Include:
- Right of Access– You can request a copy of the personal data we hold about you.
- Right to Rectification– You can ask us to correct any inaccurate or incomplete data.
- Right to Erasure (Right to be Forgotten)– You can request that we delete your personal data, where applicable.
- Right to Restrict Processing– You can request that we limit how your data is used in specific situations.
- Right to Data Portability– You can request your data in a structured, commonly used format to transfer it to another service provider.
- Right to Object- You can object to the processing of your data based on legitimate interests or for marketing purposes.
- Right to Withdraw Consent– Where processing is based on consent, you can withdraw your consent at any time without affecting the lawfulness of prior processing.
7.0 How Long We Keep Your Personal Information & Right to Withdraw Consent
At Digi Consultants, we retain your personal data only for as long as necessary to provide our services, fulfil our contractual and legal obligations, and resolve any disputes.
- Service & Financial Records: Kept as required by UK tax, accounting, and legal regulations.
- Client Communications & Accounts: Retained for the duration of our relationship and a reasonable period afterward for reference or compliance purposes.
- Marketing & Newsletter Data: Stored until you unsubscribe or withdraw consent.
Right to Withdraw Consent
Where the processing of your personal data is based on your consent (e.g., marketing communications), you have the right to withdraw your consent at any time. Withdrawing consent will not affect the lawfulness of processing carried out before your withdrawal.
8.0 Other Important Information
At Digi Consultants, we are committed to transparency and ensuring you understand how your personal information is handled.
Cookies & Tracking
Our website uses cookies and tracking tools to enhance user experience, analyze website traffic, and improve our services. You can manage or disable cookies via your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Any updates will be posted on our website with the effective date clearly stated
9.0 Payment Information, Policy Review & Compliance with the Law
Payment Information
When you make payments for our services, we may collect information necessary to process transactions securely, including:
- Card or bank details (processed securely through trusted payment providers)
- Billing address and payment confirmation details
We do not store sensitive payment information on our servers, and all payment processing is handled via secure, encrypted channels.
Review of This Privacy Policy
We regularly review and update this Privacy Policy to ensure it remains accurate and compliant with legal requirements. Any updates will be posted on our website with the effective date clearly indicated. We encourage you to check this page periodically for the latest version.
Compliance with the Law
Digi Consultants complies fully with UK data protection laws, including the UK GDPR and the Data Protection Act 2018. We process personal information lawfully, fairly, and transparently, and take all reasonable steps to safeguard your privacy.
For any questions or concerns regarding this policy or how we handle your data, you may contact us at:
- Email: office@digiconsultants.co.uk
- Phone: (+44) 020 3930 9499
- Address: Office 3113, 321-323 High Road, Chadwell Heath, Romford, England, RM6 6AX
